The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Work within financial services industry guidelines, procedures and legislation
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Guidelines, procedures, legislation and codes of practice applying to the financial industry are identified and the effects on everyday work determined Completed |
Evidence:
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Workplace procedures and instructions for environmentally sustainable work practices are recognised and followed and any potential improvements suggested to appropriate personnel Completed |
Evidence:
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Work tasks are carried out in accordance with specific organisation policy, guidelines and procedures Completed |
Evidence:
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Work tasks undertaken meet the organisation philosophy, values and objectives in relation to customer service, professional practice and ethical principles Completed |
Evidence:
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Assistance in clarifying the application of the guidelines, procedures and legislation is sought from appropriate personnel where necessary Completed |
Evidence:
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Communicate in the workplace
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Effective listening and speaking skills are used in verbal communication Completed |
Evidence:
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Instructions or enquiries are responded to promptly and in accordance with organisational requirements Completed |
Evidence:
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Presentation of written information meets organisational standards of style, format and accuracy Completed |
Evidence:
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Communication is used to develop and maintain positive relationships, mutual trust and confidence Completed |
Evidence:
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Work safely
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Established safety procedures are followed when conducting work Completed |
Evidence:
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Designated persons are identified for reporting queries and concerns about safety in the workplace Completed |
Evidence:
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Actions are taken to eliminate workplace hazards or to reduce risk Completed |
Evidence:
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Organisational procedures are followed for responding to emergency incidents Completed |
Evidence:
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Use workplace technology
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Relevant information management systems and databases are accessed and used according to organisational procedures Completed |
Evidence:
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Proprietary or organisational software is used effectively to develop workplace documents, input and extract data and make calculations Completed |
Evidence:
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Work in a team environment
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Support to team members is provided to ensure work group goals are met Completed |
Evidence:
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Constructive contribution is made to work group goals and tasks Completed |
Evidence:
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Information relevant to work with work group is shared to ensure designated goals are met Completed |
Evidence:
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Opportunities for improvement of work group activity are shared with work group members Completed |
Evidence:
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Develop effective work habits
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Work and personal priorities are identified and planned to achieve a balance between any competing priorities Completed |
Evidence:
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Time management strategies are applied to work duties Completed |
Evidence:
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Appropriate dress and behaviour codes as required by the workplace, job role or customer contact are followed Completed |
Evidence:
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